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Frequently Asked Questions

💡 General

Question 1: What is Task Thinker?

Task Thinker is an all-in-one platform that automates your scheduling, payments, and client communication using smart online booking and AI tools.

Question 2: Who is Task Thinker for?

It's designed for service-based businesses like coaches, consultants, salons, instructors, insurance agents, and more — anyone who takes appointments.

Question 3: Do I need to be tech-savvy to use Task Thinker?

Not at all. Our intuitive interface is built for ease. If you can use a calendar app, you can use Task Thinker.

Question 4: Can I use Task Thinker for group classes or events?

Yes! You can create recurring classes, limit attendees, and manage class bookings with reminders.

Question 5: Is Task Thinker mobile-friendly?

Yes, your clients can book on any device — and you can manage everything from your phone or laptop.

📆 Booking Features

Question 6: Can I sync with my existing calendar?

Yes. We support 2-way sync with Google Calendar and Microsoft Outlook to avoid double bookings.

Question 7: Can clients choose which staff member to book with?

Yes. You can allow clients to choose, or auto-assign staff based on availability.

Question 8: Can I offer virtual meetings like Zoom or Google Meet?

Absolutely. You can auto-generate Zoom or Google Meet links for each appointment.

Question 9: Can I hide certain time slots or limit bookings per day?

Yes. You can control availability, hide a percentage of slots, and add buffer times between appointments.

Question 10: Can clients cancel or reschedule their appointments?

Yes. Clients can use a link in their confirmation email, and you can set your own cancellation/reschedule policy.

💳 Payments & Invoicing

Question 11: How do payments work?

You can accept payments through Stripe, PayPal, or Square — either full payments, deposits, or pay-later options.

Question 12: Can I send invoices or receipts?

Yes. You can automate invoice delivery and send branded receipts after each booking.

Question 13: Can I offer packages, memberships, or tipping?

Yes. You can sell service packages, enable tipping, or offer memberships with automated tracking.

🧩 Customization & Branding

Question 14: Can I customize the look of my booking page?

Yes. You can add your logo, brand colors, and service images to personalize your client-facing pages.

Question 15: Can I collect client information before appointments?

Yes. Use customizable intake forms to gather key details during the booking process.

Question 16: Can I send custom email or SMS notifications?

Yes. You can control the message, schedule, and who receives notifications (clients, staff, admins).

🔐 Security & Support

Question 17: Is my data secure?

Yes. We use industry-standard encryption and cloud backups to protect your information and client data.

Question 18: Do you offer customer support?

Yes. We offer email and chat support, plus an extensive Help Center to guide you step-by-step.

Question 19: Is there a free trial?

Yes! We offer a 14-day free trial — no credit card required.

Question 20: What happens if I cancel my subscription?

You can export your client and booking data before canceling, and your account will be downgraded without data loss.

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